Senior Manager, End User Experience

Job Description We’re looking for a Senior End User Experience Manager to lead our global EUE team and redefine what internal IT support looks like at Nexthink. This is not a traditional help-desk management role; it’s a mandate to build a modern, largely self-service, AI-augmented support model, anchored by two flagship internal deployments: Spark, our AI-powered personal IT agent delivering autonomous support to every employee, and our new AI-powered ITSM platform replacing legacy ticketing i…