Job Description

* 15 September 2026 * 80 – 100% * Permanent position * Lausanne Your mission: * Respond to customer inquiries regarding, among other things, their insurance coverage, benefit reimbursements, premium invoices, via telephone, email and chat * Analyse insurance coverages, advise customers, prepare offers and achieve your sales target * Process contract modification requests, enter them into the customer management system and confirm the changes in writing * Answer questions from external sales par…