Customer Service Manager (m/f/d)
Location: Langen, Germany
Industry: Food Ingredients / Nutraceuticals
Employment Type: Full-time
About the Company
- Our client is an established international supplier of specialty ingredients for the food, nutraceutical, and health industries.
- The European team in Langen supports customers, suppliers, and partners across the region with high‑quality service, reliable operations, and strong commercial collaboration.
- To strengthen the local organization, we are looking for a Customer Service Manager who will play a key role in ensuring smooth daily operations and excellent customer experience.
Aufgaben
- Act as the primary contact for customers and suppliers
- Prepare quotations and manage customer orders, forecasts, and contracts
- Coordinate logistics with warehouses and freight forwarders
- Process invoices, credit notes, and supplier documentation
- Ensure accurate documentation and archiving
- Support the sales team with customer activities and events when required
Qualifikation
- Commercial background (Kaufmännische Ausbildung or similar)
- Strong MS Office skills; ERP experience is an advantage (training provided)
- Fluent in German and English
- Detail‑oriented, structured, and reliable
- Strong communication skills, confident on the phone
- Team‑oriented and solution‑driven
- Experience in logistics or supply chain is a plus
Benefits
What You Can Expect
- A role within a stable, international ingredients company
- Close collaboration with a small, supportive European team
- A dynamic environment with direct impact on customer satisfaction and operations
How to Apply
Please submit your CV including salary expectations, availability, and relevant certificates.
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