JOB TITLE: Jira Developer (Jira Service Management – JSM) REPORTS TO TITLE: Product Manager BUSINESS FUNCTION/ SUB-FUNCTION: MD Office / IT Systems LOCATION: Manchester or Leeds ROLE PURPOSE: The Jira Developer is responsible for managing, configuring, and maintaining GBS’s Jira Service Management (JSM) platform. This role ensures the system supports business and IT service processes efficiently, aligns with ITIL standards, and enables continuou…